Customer-friendly Dutch chatbots

Customer-friendly Dutch chatbots

Ever heard of conversational artificial intelligence (AI)? Anyone who has ever interacted with Siri or Alexa is familiar with this technology. We use conversational AI every day these days and it is becoming increasingly important in service and sales. A consortium of...
Customer-friendly Dutch chatbots

How to make AI systems learn better

Artificial intelligence systems are smart. They can recognize patterns better than humans, for example. Yet humans are still very much needed. How can you better steer those AI systems? LIACS lecturer Jan van Rijn wrote a book about this together with a number of...